A booking may be cancelled without penalty up to 24 hours prior the rental reservation. No refund will be offered within 24 hours prior to the reservation date. If you need to miss your reservation for any reason with advanced notice, we will gladly move your reservation to another day where we have availability. Refunds will not be offered to customers who fail to turn up for their reservation on the designated date. We do experience the occasional shower here in Savannah, but a complete washout is rare. If it is raining on the day of your reservation, we encourage you to bring a poncho or purchase one from our shop. In the event of extreme weather conditions, we will work with you to adjust your reservation as needed.