We are going to meet at the beach lot, the address is:
 
2100-1 Ocean Front Walk, Venice, CA 90291
 
When you enter the lot take a right and head toward the paddle tennis courts. I have a white GMC cargo van - Nick

CANCELLATION POLICY

All services will be conducted at the scheduled time unless weather conditions warrant otherwise. Santa Monica Surf School reserves the right to cancel any service if we believe ocean conditions are too dangerous. However, your credit for the cancelled services may be applied toward a future lesson, camp, or class, and a refund may be issued if rescheduling is not possible.

Each participating student must sign a Liability Form (which is required by the local government) on the day of the service, or Santa Monica Surf School reserves the right NOT to provide the service.

Cancellations, Rescheduling & Refunds

There is a $50 processing fee for ALL cancelled services. To ensure accuracy, refunds and cancellations must be submitted in writing to: info@SantaMonicaSurfSchool.com

Situations not included in the list below will be handled on a case-by-case basis.

Cancelling Lessons Lesson refunds take one to two weeks to process.

You will receive:

100% refund (minus processing fee) for providing 72 or more hours notice by email.
50% refund (minus processing fee) for providing 48 or more hours notice by email.
0% refund for providing 24 or  less hours notice by email, but you may reschedule.
0% refund or credit given for anyone who DOES NOT show up, or PROVIDE at least 24 hours notice by email.
Cancelling Lesson Packages

You will receive:

100% refund (minus processing fee) for providing 30 or more days notice by email.
50% refund (minus processing fee) for providing 15 or more days notice by email.
0% refund for providing less than 15 days notice by email.
Packages expire twelve months from the date of purchase.
Rescheduling Lessons

You will receive:

100% rescheduling credit for providing 48 or more hours notice by email.
50% rescheduling credit for providing 24 or more hours notice by email.
0% rescheduling credit for providing 24 or less hours notice by email, but you may reschedule.
0% rescheduling credit given for anyone who DOES NOT show up, or PROVIDE at least 24 hours notice by email.
Cancelling Camps

Camp refunds take six to eight weeks to process.

You will receive:

100% refund (minus processing & other fees) for providing 72 or more hours notice by email.
$125 cancellation fee will be applied to cancelled weeks, and packages (day/week).
If already attended camp, and you decided to cancel the reservation, you will be charged for each individual day attended at the SINGLE day rate in effect at that time.
Rescheduling Camps

You will receive:

The first rescheduled service is free.
A single processing fee of $50 will apply for each additional reschedule thereafter.
100% rescheduling credit for providing 72 or more hours notice by email.
50% rescheduling credit for providing 48 or more hours notice by email.
0% rescheduling credit for providing 24 or less hours notice by email, but you may reschedule.
0% rescheduling credit given for anyone who DOES NOT show up, or PROVIDE at least 24 hours notice by email.
Refunds or rescheduling credit for scheduled missed camp days will not be given. However, you may submit a request in writing to info@SantaMonicaSurfSchool.com.

We will respond to your request.