Trips cancelled due to inclement weather (as determined by Ozark Bike Guides, LLC) are eligible for a 100% store credit.

Bookings cancelled 14 days in advance are eligible for a 100% store credit or 75% refund.

Bookings cancelled 48 hrs to 13 days in advance are eligible for a 50% refund or 75% store credit.

Bookings cancelled less than 48 hours in advance are not eligible for a monetary refund, but are eligible for a 50% store credit.