To obtain a full refund, you must request the cancellation at least 48 hours in advance by email to Info@DabbleStudio.com. No exceptions. CANCELLATION AND RAINCHECK POLICY: All requests for cancellations MUST be made by email to Info@DabbleStudio.com with no exceptions. Your card is charged at the time that you book your event. Our van-based tours are fully refundable up to 48 hours before the event time, except for private events and tours, which are refundable up until 14 days prior to the event. After these times, registrations are nonrefundable. Rainchecks will be issued for cancellations made up until 24 hours beforehand for van-based tours.  No-shows and cancellations within 24 hours of van-based tour are not refundable, nor eligible for a raincheck or reschedule. PLEASE NOTE that Germantown and Downtown walking tour registrations are not refundable at any time and rainchecks are only given in the event of a Severe Weather Warning.  In all cases, If you're not able to attend after you purchase your ticket, you are welcome to transfer it to a friend or traveling mate.