Scheduled Divers:

• Failure to arrive Scheduled time will result in No-Show cancellation.
• Failure to Provide Proper Certification information may result in cancellation if proof cannot be found within the scheduled timeframe.
• Failure to prove self-sufficiency prior to dives (gear setup) may result in cancellation of dives due to lack of necessary beginner skills, this is up to the discretion of our Dive Center Manager.

Tank'd Pro Dive Center Utila is known for providing the uppermost customer service in Utila and ensuring each diver is kept as safe as possible. If any of the above criteria is met, we will be forced to cancel your dives, resulting in a zero refund policy as you have taken the space for another possible diver to join. No-Shows for scheduled dives will also be considered cancellations and no refunds will be processed.