Customers will receive a full refund or credit with 48 hours notice of cancellation. If a customer cancels within 24 hours in advance of adventure, customers will receive 50% refund. If customer cancels their booking less than twenty-four (24) hours in advance of the start time, customer may (or may not) receive a refund, this will be at Guide's sole and absolute discretion. Guide shall consider any explanation given by customer for the cancellation. No-shows will be charged the full price.