We understand that unforeseen situations arise! If you would like to move your ticket to another day or time, please call the Admissions Desk at 413.298.2023 where a Visitor Services Associate can help re-book your ticket.  If you are unable to rebook we will issue a 100% refund, given at least 24 hour advance notice. If less than 24 hours, you will be issued a 50% refund.

Another option: please consider donating your ticket back to Chesterwood so we can give it to a student or intern!

Please note our Admissions team is available Thursday-Monday 10am - 5pm, from May 25 to October 21, 2024.  If you can't reach someone, please leave a voicemail in our general mailbox and someone will follow up with you.