Snorkel at the Local Reef

Ubicación

Riviera Maya

Descripción

Snorkel in the Bay

The first activity you definitely should do upon your arrival to the Riviera Maya is snorkeling! Let us guide you through the best snorkeling spots where we know where to find stunning coral, colorful fish, and amazing marine creatures like rays, seahorses, barracudas, lobsters, sea stars and urchins and a turtle or two or more! During this tour, we will take you swimming at a slow pace so you can admire the reef. Our guides are fully trained not only to find the best of the reef for you but to be safety conscious and keep a constant eye on all the participants of this activity. They also carry a safety buoy all the time in case anyone gets tired and are first aid trained. 

For guests staying at the Grand Palladium and Grand Sirenis hotels, this activity is done at the “Turtle Bay" where you will not only see a beautiful coral reefs with many marine creatures but you will swim with dozens of wild, free swimming turtles, guaranteed! The duration of this tour is 1.5 hours. It includes a safe and fun activity with all the snorkeling equipment you need. Food is not included.   

This activity is done by boat and we depart from the beach of your hotel for your convenience, unless ocean conditions are not favorable (in this case we will drive to a secure entry point). 

Terms and Conditions of the 15% Discount offered Online
Enter promo code SCUBA15 at checkout for a 15% discount!
You must book BEFORE arriving to the hotel in order to get the 15% discount. If you book online after having visited our physical location and after talking to our sales staff at the hotel, then the 15% discount WILL NOT be honored and you will have to pay the difference in order to be given service. No excuses, REFUNDS will not be issued if you decide not to buy the intended service. 

Returns and Refunds Policy 
We only issue a 100% refund if the activity or activities are cancelled due to inclement weather conditions. We will do everything possible to reschedule. However, if the tour or activity is cancelled by the client by any reason (including medical reasons), we can only give a voucher for the next stay or the tour or activity can be replaced for another of the same value. You may also use it to buy products from our merchandise. No show will not be refunded. Once you are redirected to the PayPal or Stripe site and complete payment, the order is confirmed and you thereby accept this Returns and Refunds Policy.
We recommend contacting us for assistance if you have doubts or questions regarding this policy.

Availability
Reservations are subject to availability. If you have booked with at least 2 weeks in advance you do not need to send an email to confirm spaces as they will be guaranteed. Still, please check in with us in person at our dive center upon your arrival to the hotel before your scheduled dive. If you book with less than 2 weeks in advance, please send us an email to confirm availability.

Política de cancelación predeterminada

Returns and Refunds Policy & Validity of Offers

Thank you for your interest on booking with Aqua Excursions!

Products 

We only issue a 100% refund if the activity or activities are cancelled due to inclement weather conditions. We will do everything possible to reschedule. However, if the tour or activity is cancelled by the client, we can only give a voucher for the next stay or the tour or activity can be replaced for another of the same value. You may also use it to buy products from our merchandise. No show will not be refunded. Once you are redirected to the PayPal or Stripe sites and complete payment, the order is confirmed, and you thereby accept this Returns and Refunds Policy.

We recommend contacting us for assistance if you have doubts or questions regarding this policy.

 

Validity of the 15% discount promo

For customers staying at hotels where we have a physical location, point of sale, dive school or dive center:
Customers must pay in advance in order to receive the benefit of a 15% discount when coming to the Riviera Maya and stay at any of the hotels where we operate at. If customers book an activity or product whilst already at the hotel, especially after visiting our physical locations and/or have talked to our staff or salespeople before the booking, the offer will not be valid and the discount will not be honored. In this case, the full price on the list of the dive base applies. 

For customers staying at any other hotel where we do not have a physical location, point of sale, dive school or dive center:
The clause above, does not apply for customers staying at other hotels where we do not have a physical location and therefore are welcome to use the promo code for the 15% discount even if they are already in the Riviera Maya. 

 

 

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