Customers will receive a full refund or credit with 48 hours notice of cancellation for Public Charters. For Private Charters, a 50% non-refundable deposit is due at booking. Balance is due two weeks prior to the Charter. Private charters can be canceled by the customer with a two-week notice. The balance will be charged to the account two weeks prior to the trip. The company reserves the right to cancel any time including the day of the charter for any reason (mainly weather or mechanical issues) for a 100% refund. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price. Trip Insurance is Strongly Recommended. Information is available at https://money.com/best-travel-insurance/