We maintain a simple and fair cancellation policy to ensure all guests have the best experience on the water and our schedule runs smoothly.  Cancellations made at least 24 hours in advance of your scheduled launch time are eligible for a full refund or may be rescheduled for a later date within the same season. Cancellations made within 24 hours of your launch time are non-refundable.  In the event that Stones River Kayaking cancels a trip due to unsafe weather or river conditions, guests will receive a full refund or the option to reschedule. Please note that light rain or overcast conditions do not qualify as unsafe weather, and trips will continue as scheduled without refunds.  Guests are required to arrive at least 15 minutes prior to their scheduled launch time. Late arrivals may miss their launch and may be moved to the next available time if space allows. No refunds will be issued for missed trips or no-shows.  For group bookings of six or more participants, a minimum of 48 hours’ notice is required for cancellations. Group cancellations made within 48 hours of the scheduled launch time are non-refundable.  Rescheduling is permitted one time with at least 24 hours’ notice and must be used within the same operating season.