- General Terms and Conditions
Please read these Terms and Conditions carefully before making a Tour reservation.
Your use of the website to make a Tour reservation is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the website to make a Tour reservation.
By making a reservation, you agree to be bound by these Terms and Conditions. If you disagree with any part of the Terms and Conditions, then you may not make a reservation for any Tour at the Titan Missile Museum.
You must be at least 18 years old to make a reservation. In addition, all guests ages 17 and younger must be accompanied by an adult when on tour at the museum.
Discounts are applied to some admission rates based on age, county of residence and/or military status. To qualify for a military discount, you must either be on active duty at the time of purchase or retired from one of the military services. If you served in the military, but you did not retire from active duty, you are not eligible for the military discount.
By Agreeing to these Terms and Conditions you warrant that you have made truthful representations as to the age, county of residence and/or military status of the members of your party.
The Top-to-Bottom Tour, Beyond the Blast Door Tour and Director’s Tour are not handicapped accessible and require that participants be able to meet certain age restrictions and physical requirements. If you are making a reservation for one of these tours, by agreeing to these Terms and Conditions you warrant that you have made truthful representations as to the age and physical abilities of the members of your party.
- Method of Payment
Full payment must be made at the time of purchase by credit card. The reservation request will not be completed until payment is processed.
- Reservation Policy
Reservations are not complete until payment in full has been made with a credit card.
Firearms, weapons, illegal substances, backpacks, camera cases, and other non-essential items are prohibited and may not be brought on any tour.
All guests going on a tour must arrive at the Titan Missile Museum no later than 15 minutes before their scheduled tour or their reservations are forfeit. Refunds will not be issued to guests who have forfeited their reservations.
Tickets are not transferable.
Once booked, tours cannot be rescheduled for a different time or date. Refunds will not be issued for missed or rescheduled tours.
If museum staff determines that a guest does not meet the age or physical requirements of the Top-to- Bottom Tour, Beyond the Blast Door Tour or Director’s Tour, that guest will not be allowed on the tour. Refunds will not be issued to guests who do not meet the age or physical requirements of the these tours. It is the guest’s responsibility to ensure that they meet the requirements of their chosen tour.
- Cancellation Policy
All ticket sales are final. All tickets are non-refundable with the following exception:
Refunds will only be issued if the tour is cancelled by the museum.