Knoxville Cycleboats

Cancellation Policy

PUBLIC CRUISES:
-If reservation is canceled one week before the cruise (7 Days) - A full refund will be provided
-If reservation is canceled within one week, but no later than 48 hours of the cruise - A rain check will be provided
-If reservation is canceled within 48 hours of the cruise - No refund or raincheck will be provided.

Our Cycleboat and Duffy's operate rain or shine! If the weather is deemed as too severe by our staff, a ride will be rescheduled.

Terms and Conditions

All rides currently depart from Volunteer Landing on the Tennessee River.

DUFFY BOAT RENTALS: Note that these are self-driven cruises. Please remember that your reservation time is the departure time. You will need to arrive at least 30 minutes early in order to leave the dock on time. Please make sure the responsible party has completed the online digital waiver and confirmed their email address prior to arrival. We will ask you to see your digital waiver confirmation e-mail before you'll be allowed to board the boat. You will also need to complete a short day-of waiver at the office prior to departure. 

CYCLEBOAT RENTALS: Note these are captain driven cruises. Please remember that your reservation time is a departure time. You will need to arrive at least 30 minutes early in order to leave the dock on time. The purchasing customer must present a valid ID and credit card used to book the cruise upon arrival. Everyone in the party must complete the digital waiver and confirmed their email address prior to arrival. We will ask you to see your digital waiver confirmation e-mail before you'll be allowed to board the boat. 

Weather Policy:  We operate rain or shine! If the weather is deemed as too severe by our staff, a ride will be rescheduled and you will be contacted immediately. If we do not contact you, that means all cruises for the day will be going out as scheduled.