Cancellation Policy

Changes: If necessary, reservations may be rescheduled depending on availability with at least 72 hours notice. Please notify us at

Cancellations:  If you cancel your reservation more than 72 hours in advance, you will be issued a refund of all payments less a 10% processing fee. Please notify us at No refund will be issued for a reservation cancelled with less than 72 hours notice; instead we will issue an Electric Bikes A Go GO credit valid for one year. Reservations cancelled with less than 24 hours notice will forfeit a credit. We reserve the right to cancel any tour for weather or other reasons. If the tour is cancelled by us, and you are unable to make any of the rescheduled tours, we will issue a full refund for the cancelled tour. If the weather is questionable, please call one hour prior to the start time to confirm the tour status.