About and Contact

We provide high quality water sport rental equipment in the Lake Havasu region. We are located at the Havasu Landing Casino Marina.

Contact

(760) 273-2500 (Reservations)
sales@aquamarinegroup.co
http://aquamarinegroup.co

FAQ's

 ARE THERE AVAILABLE LIFE JACKETS ON BOARD?
​Yes, there is a type 1 PFD for every passenger. Along with all the coast guard requirements for the vessel including a first aid kit. 

CAN MORE THAN 6 PEOPLE BE ON THE BOAT AT THE SAME TIME?
The US Coast Guard regulations for our boats is 6 people plus crew.
 
ARE CHILDREN ALLOWED?
Children under the age of 13 are not allowed. USCG only allows 6 passengers per boat. This rule is not negotiable, sorry!

WHO IS MY CAPTAIN?
All our Captains have been vetted and trained thru the U.S Coast Guard requirements.  
​All captains have been chosen based on their experience with boating and knowledge of the area. 

WHAT ARE YOUR CANCELLATION AND INCLEMENT WEATHER POLICIES?
Bookings are non-refundable. We reserve the right to cancel any tour at any time due to weather, safety, mechanical or behavioral issues. If your tour is canceled, you will be given a rain check to re-book at another time
​ (this excludes behavioral, along with alcohol related cancellations - these circumstances will never be rescheduled or refunded). For weather related issues, we may "wait out" a brief shower, reschedule for another day during your stay, or refund if unable to reschedule. "NO SHOWS" will NEVER be refunded or rescheduled!

DO YOUR BOATS OPERATE IN THE RAIN?
​We do operate in the rain. However, the captain can decide at anytime to cancel due to conditions.

SHOULD I TIP MY CAPTAIN?
Our Captains do work for tips, so gratuity is greatly appreciated. We suggest a 20% gratuity (on the regular price if using discount) for our captains... they are very experienced, knowledgeable, and work hard to ensure your safety and to provide an amazing experience for our guests!

WHAT CAN THE BOATS BE USED FOR?
Besides relaxing with a cold drink we can pretty much book anything you can imagine. From bachelorette and bachelor party’s, corporate meetings, birthday party’s, weddings... you name it and we will try to make it work. Give us a call for special requests.

CAN I PLAY MY OWN MUSIC ON BOARD?
​Yes, we have a great bluetooth-enabled sound system that can sync to your phone and your choice of music.

​DO YOU PROVIDE FOOD AND DRINKS?
We do not provide any food or drinks,  however you may bring any snacks, food, or beverages of your choice on board and Ice Chests are welcome. 

WHAT ABOUT RESTROOMS?
You are welcome to use the restrooms at our terminal building next to the dock.
You are also welcome to use the restrooms at the Nautical Resort Turtle Bar, just ask your Captain to pull up on the beach.
While you’re there you can grab drinks and food from the bar or drinks, snacks, ice, etc. from the store.

Cancellation Policy

Cancellation Terms & Conditions

Cancellations

  • Cancellation Policy; a $50 cancellation fee will be assessed on all cancellations and rebookings.
  • 72+ hours, full refund, less the cancellation fee
  • 24 to 72 hours, credit towards a future booking, less the cancellation fee
  • less than 24 hours, no refunds

Terms & Conditions

  • Full payment is required at time of booking.
  • Rentals must be returned full of gas or we will charge a per gallon rate of $7.50.
  • A Security Deposit will be required at time of rental by credit card only. If damage occurs your deposit will be used.
  • Any damage exceeding your deposit will be immediately due. Please note we do not bill insurance. If our equipment is returned in good condition your deposit will be returned.
  • You accept full liability for yourself and others during your rental period.
  • You must carry your drivers license and phone during the rental period.
  • If you have trouble please call us and we will make every effort to help you.
  • For anything other mechanical break down, you are responsible for towing costs
  • If you travel up river past the island (we will point it out on a map to you) you will bear all responsibility for towing help.
  • No one under 18 years may rent equipment from us.
  • Waverunners are limited to 2 persons